Policy
*Please do not bring other guests to your appointment.
CANCELLATION POLICY
Your appointments are very important, it is reserved especially for you. I understand that sometimes schedule adjustments are necessary; therefore I respectfully request at least 24 hours notice for cancellations. Less than 24 hours cancellation will be charged 50% of the reserved service amount. In the event you cancel/miss more than 3 consecutive appointments you will not be able to schedule future appointments. This applies even if the cancellation was made before 24 hours.
LATE ARRIVALS
Please understand that a late arrival may reduce your service time or may reschedule your appointment for another time and/or day. I cannot guarantee to provide the service you requested if you are late more than 15 minutes.
NO SHOWS
No Call/No Show for a confirmed appointment will be subject to charge 100% of reserved service amount. If there was 2 consecutive appointment no shows, you will not be able to schedule future appointments.
SERVICES
Nails by Maya only offers "Soak off Gel", and do not offer any service for feet. (No acrylics, No dip)
New clients who need a "Fill" or "Repair" will be called and offered an Enhancement Removal and Full Set. If they refuse a new set, they will be denied the appointment. Clients who have Hard Gel or Dip nails must get them removed prior to their appointment. I do not offer removal for Hard Gel or Dip nails. (Nail polish/Soak off gel is ok)
I do not provide any artificial nail enhancements on anyone under 18 years old.
New Clients
- I am currently not accepting new clients as regulars.
- There is no waiting list for new clients.
- I will update my Instagram story, @by_maya22 when there is a last minute cancellation. This is OPEN to everyone.
- I won't contact you individually, please check my Instagram story, @by_maya22 and contact me if you see any availability. But please know that this does NOT GUARANTEE you will have a spot as a new regular client.